Privacy & Data Protection

Privacy Policy

Last Updated: December 31, 2025

1. Introduction

Love of Dance Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Contact Form Information

When you submit our contact form, we collect the following information:

  • Name
  • Email address
  • Phone number
  • Message content
  • Dance style preferences
  • Previous dance experience level
  • Age group
  • How you heard about us

2.2 Membership Information

When you join Love of Dance Academy through our membership form, we collect personal information necessary for:

  • Membership registration and management
  • Class enrollment and scheduling
  • Billing and payment processing
  • Internal administrative purposes

This information is collected through our third-party form service (Cognito Forms) and is used exclusively for membership and billing purposes.

3. How We Use Your Information

3.1 Contact Form Data

Information collected through our contact form is used solely to:

  • Respond to your inquiries and questions
  • Contact you regarding your interest in our dance classes
  • Provide information about our services

Contact form submissions are processed through Mailjet, our email service provider, and are sent directly to our email address (info@loveofdance.co.za) for response purposes only.

3.2 Membership Data

Membership information is used for:

  • Internal membership management and administration
  • Class scheduling and enrollment
  • Billing and payment processing
  • Communication regarding your membership and classes

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with the following third-party service providers only as necessary to provide our services:

Paystack

Billing information is shared with Paystack solely for the purpose of processing payments for membership fees and class payments. Paystack handles all payment transactions securely and in accordance with their own privacy policy and PCI DSS compliance standards.

Mailjet

Contact form submissions are processed through Mailjet, our email service provider, to deliver your messages to us. Mailjet acts as a data processor and handles your information in accordance with their privacy policy.

Cognito Forms

Membership form data is collected through Cognito Forms, which acts as a data processor. Your information is stored securely by Cognito Forms and transmitted to us for membership processing.

4.2 No Other Data Sharing

We do not sell, trade, rent, or otherwise share your personal information with any other external entities, except as described in this Privacy Policy or as required by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your information
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the contact information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Membership information is retained for the duration of your membership and for a reasonable period thereafter for administrative and legal purposes.

8. Children's Privacy

Our services are designed for individuals of all ages, including children. When we collect information from children (with parental consent where required), we take additional steps to protect their privacy and comply with applicable laws regarding children's data protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Love of Dance Academy

Wolwespruit, 501 Jochemus Street
Erasmuskloof, Pretoria, Gauteng

Email: info@loveofdance.co.za

Phone: +27 78 550 8551